Contact
Reach support, book a demo, or talk with sales. We keep it simple.
We read every serious message. Use the channel that matches what you need.
Product support
support@thethinkforge.com
Billing questions, account access, bugs, privacy requests, and “is it working?” help.
Book a demo
See an agent run on a real workflow. Pick a time on the calendar.
Talk to sales
Enterprise volume, SSO, or department rollouts.
Security reports
support@thethinkforge.com
Please include steps to reproduce. Do not include live API keys in the email.
What to include
- The email on your TheThinkForge account.
- What you expected, what happened, and when (with timezone).
- Whether you use your own AI key or a managed plan.
- Screenshots if something looks stuck. Avoid pasting secrets.
Response times
We aim to reply within one business day for support mail. Demo and sales requests are triaged the same day when possible. If email delivery is delayed on your side, you can also open the app and check Billing or Settings for account status.
Ready to see it live? Book a demo and pick a time that works.