Terms of Service

1. Agreement

These Terms of Service govern access to TheThinkForge websites, apps, and related services (the “Service”). By creating an account, signing in, or using the Service, you agree to these Terms and our Privacy Policy.

If you use the Service for a company, you confirm you can bind that company.

2. The Service

TheThinkForge is an AI agent workspace. You describe an outcome in plain English; the Service plans tasks, assigns them to agent roles, runs work in order, and pauses for human approval when an action is risky, external, or irreversible.

• Drafts, research packs, and lists are tools to help you work faster. They are not guaranteed to be accurate, complete, or fit for a particular purpose.
• Nothing scheduled in Mission Control goes live automatically unless you explicitly enable a path that says otherwise.
• Except for publishing flows you deliberately approve, agent output stays draft-only.

3. Accounts and access

• Keep your login credentials confidential. You are responsible for activity under your account.
• Provide accurate contact details and a working email you control.
• We may suspend accounts that look compromised, abusive, or unpaid after notice when practical.

4. Your content and licenses

You keep ownership of content you upload, connect, or create in the Service (“Customer Content”). You grant us a limited license to host, process, and display that content solely to provide the Service to you.

You confirm you have the rights to share Customer Content with us and with any AI provider you configure, including files from local folders, iCloud, Drive, and mailboxes you connect.

5. AI providers and BYOK

You may bring your own API key for supported model providers. When you do:

• You authorize us to send prompts and necessary context to that provider using your key.
• Provider fees are between you and the provider. Our subscription is for platform access only.
• You must follow the provider’s acceptable use and rate limits.
• We are not responsible for provider outages, model quality, or changes to provider terms.

6. Acceptable use

You may not use the Service to:

• Break the law, or help others break the law.
• Send spam, phishing, or deceptive outreach.
• Scrape or attack systems you do not own or have permission to test.
• Upload malware, or attempt to bypass security, rate limits, or billing.
• Infringe intellectual property, privacy, or publicity rights.
• Generate or distribute content that is severely harmful, sexually exploitative of minors, or intended to cause imminent violence.
• Misrepresent agent drafts as verified human work when disclosure is required by law or platform rules.

7. Human approval and external actions

Features that send email, publish content, spend money, or contact real people may require your explicit approval. You are responsible for reviewing drafts and for the consequences of actions you approve or configure to run.

8. Intellectual property

The Service, branding, agent roster design, and software are owned by TheThinkForge and its licensors. These Terms do not transfer ownership of our IP to you. Feedback you send may be used to improve the product without obligation to you.

Subject to provider terms and applicable law, as between you and us, you own the drafts generated for your account from your prompts and materials.

9. Plans, trials, and billing

• Paid plans are billed through Stripe and/or Razorpay as shown in the app.
• Prices and allowances can change with notice for renewing periods.
• Taxes may apply. Fees are generally non-refundable except where required by law or stated in a specific offer.
• If payment fails, we may limit access until the account is current.

10. Third-party services

Google sign-in, Drive, Gmail, payment processors, and AI providers are third parties with their own terms. Their availability and policies are outside our control.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUTPUTS WILL BE ERROR-FREE, UNBIASED, OR SUITABLE FOR AUTOMATED EXTERNAL USE WITHOUT HUMAN REVIEW.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THETHINKFORGE AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE IN ANY TWELVE-MONTH PERIOD IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD (OR USD $100 IF YOU PAID NOTHING).

13. Indemnity

You will defend and indemnify TheThinkForge against claims arising from your Customer Content, your use of the Service (including outreach you approve), or your breach of these Terms, except to the extent caused by our willful misconduct.

14. Suspension and termination

You may stop using the Service at any time. We may suspend or end access for material breach, risk to the platform, or non-payment. Provisions that should survive (including IP, disclaimers, limits of liability, and indemnity) survive termination.

15. Changes

We may update these Terms. Continued use after the “Last updated” date means you accept the changes. If a change is material and you have a paid subscription, we will try to give reasonable notice through the product or email.

16. Governing law

These Terms are governed by the laws applicable where TheThinkForge primarily operates its business, without regard to conflict-of-law rules. Courts in that venue have exclusive jurisdiction, except where consumer protection law requires otherwise.

17. Contact

Questions about these Terms: support@thethinkforge.com · Contact page.

These Terms are a standard SaaS / AI-product starting point tailored to TheThinkForge. They are not a substitute for legal advice. Enterprise customers may need a negotiated order form or DPA.